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When must-have thinking was discussed in Section #20, the concept of upgrading must-have thinking to a preference was discussed. Upgrading must-have thinking to preference is far easier on you emotionally. Affirmations help you upgrade from insisting something must be a certain way to preferring it is a certain way. Thus, you assume quality control over your thinking. Affirmations are positive present tense statements which state what you want to have happen; and can give you courage and confidence. Affirmations can change your beliefs or feelings. Some brief guidelines for writing affirmations are… Gauge the specificity of your affirmation based on how it makes you feel. In order to formulate your affirmation, you may need to answer the following questions to assess what you want to have happen that isn’t happening regarding culture change or team building. In one sentence, after my example, state what Culture Change and/or Team Building activity you want to have happen? For example, I want Mary transported to Bible study. 1. What do you want to do about this? 2. Who do you want involved? 3. When is the best time to take care of this? 4. Deciding where to set limits? 5. What needs to be asked? 6. What needs to be said by you? 7. Know your positive intentions. What is your goal and in the long run is for the best. 8. Decide on your bottom line message.
Based on the above, create an affirmation or statement of what you want to have happen.
Mental simulation. Perhaps the most valuable single step that anyone can take in preparation for coping with Difficult Department Members is to stop wishing they were different. This is far easier said than done. Think of someone standing over you, pounding the table, shouting and cursing at you. If you’re like most people, you’ll sit there muttering to yourself something like: “He shouldn’t be that way!” or “Why is she acting that way? That’s not the way anyoneshould be!” Notto feel abused, not to feel that the aggressor should be different, would seem almost out of the question. The problem is this. To the extent that you are sitting there trying to wish your tormenting frog into a prince (or princess) you will be that much lessable to do just those things that might minimize that terrible behavior. Blaming Isn’t Changing. Given this very human attribute, what else is there for us to do but plaintively wish that our Difficult Department Member were different and then feel frustrated when he or she doesn’t change? The confounding fact is that Difficult Department Members at times behave rather well. This lends temporary credibility to a belief that finally they have changed, only to have this credibility undermined when the disliked behavior shows up again. Feeling virtuous and self-righteous for having “done all I can” is very understandable, but unfortunately it won’t keep your interaction with that offensive person from falling into the same rut. The source of the great strength with which this wish can take hold is that deeply buried sense of wishing power that is left over from the childhood of each of us. The attempt is an exercise in futility that only sidetracks you from what you can do to alleviate the situation. Giving Up the Magical Wish. To help yourself let go of that attempt at magical spell-casting, try to become aware of the strength of that fantasy-filled wish in your own life. It helps. You may feel it as a hope that “this time it will be different.” Or it may turn up as that feeling of disappointment and dismay when Barbara, again, brings her order book in a day late. Well, why are you so surprised? Even more to the point, why did you tell your supervisor that you would have all the orders in on the same day you set for Barbara, when you knew she was always late? What a bitter cycle: an unrealistic hope turns to resentment only to be followed by another unrealistic hope. To see yourself in that cycle playing a part that seems out of touch with the actuality of who Barbara is can help you to choose behaviors that will be more appropriate and more likely to gain for you a better, more productive relationship with her. It is with others as they are that you must learn to cope. NCCAP/NCTRC CE Booklet |
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