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1. What mistake did the speaker say she made when first working to recruit volunteers? 2. What are four factors that prevent recruitment of volunteers? 3. When writing a press release, what simple advice did the editor of the newspaper suggest? 4. What did the speaker say to the woman on the phone before she came in to volunteer? 5. What makes the term "Activities" difficult for people to relate to? 6. When the potential volunteer from the Rosary Club told the speaker that she did not want to become a volunteer, how did the speaker get the potential volunteer to participate in some way? 7. What are the two criteria of a resident that might benefit from receiving cards or letters? 8. Why is it important to include a professional photograph in advertisements? 9. What is another way to get coverage from a television station besides a public service announcement? 10. What is a reason why Activities Staff may not be recognized by the general public invited into the facility? 11. In the story about the nursing home having problems with funeral homes being responsive, how did the facility solve the problem? 12. What were two reasons the first group representative suggested as reasons why church groups or senior centers are good resources for finding volunteers? 13. After holding a Volunteer Day at the facility, what did one group representative do in order to make sure anyone who offered to volunteer did so? 14. What is one reason why families, staff, and church members that are already in the facility are often the best recruiters? 15. What is one reason why families, staff, and church members that are already in the facility are often the best recruiters?
A. The speaker started to internalize the negativism that is out there in the community for nursing homes in general.B. The speaker prepared the volunteer by being very specific about what they would be doing so any negative notions the volunteer might have about nursing homes are reduced.C. If someone comes in on a day when a large event is not planned, Activities look like they are not doing their job because 1-to-1 activities in the rooms are not seen as easily as big events.D. She called the volunteers as soon as possible after the event to get them into the area of volunteering they said they were interested in.E. The term is too general and people need examples of what the activities are.F. A news event at the facilityG. The visual image is what people remember; it is better to have no picture at all than one that is poorly done.H. 1. We live in a youth-oriented society; 2. People think of nursing homes as a place to die; 3. Negative publicity; 4. In this economy, people need two paychecks.I. Church groups and senior centers are faithful volunteers and "pretty well take over their own programs" (can work independently).J. These people see the need for volunteers first hand and so they are often very motivated to get the volunteers.K. Alert enough to be aware of a card or a letter; someone you know will be at the facility for a long time.L. The facility invited funeral directors from around the city for a luncheon to explain more about the nursing home to alleviate the funeral directors' generally negative image of nursing homes.M. Write a simple fact sheet with the who, what, when, where, why with your telephone number.N. The speaker asked the potential volunteer to simply consider sending a Christmas card to a resident that does not receive letters or visitors. O. You might have resident volunteers: 1. help less alert residents back to their rooms; 2. bring an Exercise Tape around to room-bound residents; 3. visit room bound residents to read aloud.
Questions
16. Section #1. When describing your weekly Activity Program during your Volunteer Recruitment Talk, why should you begin with your Group Activities? 17. Section #2. If an audience member voices a complaint about your activity program, what are the three steps in answering? 18. Section #3. What is one system you might use to help your volunteers work independently of you? 19. Section #4. What three things should the opening of your speech accomplish? 20. Section #5. How might you demonstrate to your listeners that you think their group is important? 21. Section #6. What is the 5-W Formula for crafting a brief, detailed story for your Volunteer Recruitment Talk? 22. Section #7. What are three techniques that can increase your connective impact with your audience? 23. Section #8. What is it important to remember when crafting a story to use for your Volunteer Recruitment Talk? 24. Section #9. What are the four rules of appealing to your listeners to volunteer at your facility? 25. Section #10. What are two strategies you might use if you make a "flub" during your talk? 26. Section #11. What are five suggestions for easing nervousness during the beginning of your talk? 27. Section #12. What is a good way to plan out your rehearsal schedule?
Answers
A. Like listeners, a clock has a face and shows movement, and it also allows you to time your speech. B. Presenting everything from your own, rather than the audience's, point of view. C. In asking for questions, you relinquish control over the focus. Keep a second closing in reserve so that after answering questions, you have something to say D. Your level of anxiety while recalling an incident that produced your stress reaction. E. By your "wants" into affirmations in the present tense, you avoid falling into trap of keeping yourself in a constant state of wanting (and, therefore, focusing on the future) rather than on having. F. A statement that positions and frames your message from your audience's perspective. G. Glancing at your wristwatch causes the audience to look at their own watches, and makes an interruption and distraction. Set your wristwatch on the podium so that you can glance down at it while reading your notes. H. Fear of criticism, fear of forgetting, fear of embarrassment or humiliation, fear of failure (or success), fear of the unknown, fear of past bad experiences. I. Your daily routine, valuable lesson's you've learned, general life observations. J. At the top of a staircase. K. Construct a list of "worsts" to discover the underlying issue behind your fears of public speaking. L. If you memorize your speech, you may sound stiff and unnatural.
Select a number below regarding your ability to accomplish the following objectives that have been covered by the Content presented in this Course; "1" meaning you cannot accomplish the objective, and "5" meaning you can.
1. Objectives for the Course "Instructor's Guide" Manual Objectives: 1 2 3 4 5 Explain why you should begin describing your Activity Program by discussing your Group Activities. 1 2 3 4 5 Explain one system you might use to help your volunteers work independently of you. 1 2 3 4 5 Explain the four rules of appealing to your listeners to volunteer at your facility. 1 2 3 4 5 Explain five suggestions for easing nervousness during the beginning of your talk. 1 2 3 4 5 Explain two strategies you might use if you make a "flub" during your talk. DVD Content Objectives: 1 2 3 4 5 Explain two of the four factors that prevent recruitment of volunteers. 1 2 3 4 5 Explain what makes the term "Activities" difficult for people to relate to. 1 2 3 4 5 Explain the two criteria of a resident that might benefit from receiving cards or letters. 1 2 3 4 5 Explain why it is important to include a professional photograph in advertisements. 1 2 3 4 5 Explain one reason why families, staff, and church members are often best recruiters. 1 2 3 4 5 Explain the mistake the speaker says she made when first working to recruit volunteers. 1 2 3 4 5 Explain another way to get coverage from a television station besides a public service announcement.
For the remaining evaluation questions, rate the catagories below on a scale of 1-5; "1" is low, "5" is high. 2. Instruction and Content 1 2 3 4 5 Instruction and content presented was consistent with objectives above. 1 2 3 4 5 Content appropriate for level of profession advanced, intermediate, beginning, etc. 3. Teaching Methods 1 2 3 4 5 Audio tape, Course Content Manual, and CE Book were effective in presenting the information related to the above objectives. 4. Relevance 1 2 3 4 5 The information was relevant to the topic. 5. Facility 1 2 3 4 5 The location in which you completed the Course was effective? 6. General 1 2 3 4 5 I would recommend this Course to others. 7. Search Words If I were searching for continuing education on the web, what key search words would you use?
10 hours of CE are granted for this Course: "The Course took me 10 hours to complete which included playing the DVD, reading the articles, cognitive processing time, and writing the Personal Reflection Journaling activities. SELECT HERE Yes No
If no, please specifically explain below the reason(s) it took you more or less time to complete the Course than the number of CE's granted.
Another topic I would like to hear about is:
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