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Answer questions below. Then click the "Check Your Score" button below. This CE Book screen gives you FREE scoring and anonymous unlimited FREE trials, once you purchase the course. If you get a score of 80% or higher, and place a credit card order online, you can get an Instant Certificate for 3 CE's.


DVD Questions The answer to Question 1 is found in DVD Track 1 of the Course Content. The Answer to Question 2 is found in DVD Track 2 of the Course Content... and so on. Select correct answer from below. Place letter on the blank line before the corresponding question.
Important Note! Numbers below will link to that Section once you purchase the course. If you leave this page, use your "Back" button to return to your answers, rather than clicking on a new "CE Book" link. Or use Ctrl-N to open a new window. (Because many computers will not accept "Cookie-Type Programs," when you close this page, your answers will not be retained. So if working in more than one session, write your answers down.)

Questions:

1. In the anecdote about Earl, how did the speaker stop Earl’s manipulation of Activities?
2. According to the speaker, how are domineering residents damaging to Activities programs?
3. What is the first step in dealing with a domineering resident?

Answers:

A. Even though they are your friends, they are vocal and may be damaging to your Activities program because they are very controlling or manipulative. Activities needs to see these residents in a different light if they have not been identified as “domineering.”
B. The speaker confronted Earl about his motivation for always asking about Bingo, and after Earl admitted he just wanted more Bingo games, he stopped persistently asking for Bingo.
C. After deciding to change an activity, explain point-blank what the program change is going to be and the reason.

"Instructor's Guide" Manual Questions The answer to Question 4 is found in Section 4 of the Course Content. The Answer to Question 5 is found in Section 5 of the Course Content... and so on. Select correct answer from below. The Section numbers below correspond with the Section number in the Manual in which the answer is found. Place letter on the blank line before the corresponding question.
Important Note! If you leave this page, use your "Back" button to return to your answers, rather than clicking on a new "CE Book" link. Or use Ctrl-N to open a new window. (Because many computers will not accept "Cookie-Type Programs," when you close this page, your answers will not be retained. So if working in more than one session, write your answers down.)

Questions

4. Section #4: What is involved in the rationalizing form of denial?
5. Section #5: What does the view of human transactions in simple cause-and-effect terms lead someone to think?
6. Section #6: What are the two components of the view that your thoughts, rather than the actual events themselves, create your moods?
7. Section #7: What are the two parts to a rephrasing statement when attempting to de-escalate a conflict with a domineering resident?
8. Section #8 What are three parts to an assertive statement?
9. Section #9: What does each of three A’s refer to in the Triple A Approach?
10. Section #10:  What technique might you try to disrupt your train of self-defeating thinking?
11. Section #11:  Which word should you definitely avoid during centering?
12. Section #12:  What are the seven steps to centering?
13. Section #13:  What is the tyranny of the shoulds?
14. Section #14:  Why is it a good idea to try to avoid using the words, “I’m sorry,” when saying “no” to a domineering resident?
15. Section #15:  According to Richardson, what three ideas are needed to prepare for a courageous act?

Answers

A.  The two parts to a rephrasing statement are 1. what you think the resident feels, and 2. what you think the issue is.
B. It is the absolute nature of belief, the unbending sense of right and wrong. If you don’t live up to your shoulds, you judge yourself to be a bad and unworthy person.
C. Support, a history of success, and a courage talisman.
D. Offering reasons or justifications for the behavior of the domineering resident.
E. Awareness, Analysis, Action.
F. You might try the “thought stopping” technique.
G. Apologizing is often unnecessary and dishonest, and it also tends to compromise your basic right to say no.
H. If they are angry, someone else caused it, or, if they are the target of someone else’s anger, they must be to blame
I. 1. “I think” 2.  “I feel” 3.  “I want”
J. Form your clear intention, Pick a focal point, Breathe mindfully, Release tension, Find your center, Repeat your process cue, Direct your energy.
K. 1) arousal (physical sensations—gut churning, butterflies, dizziness, profuse sweating, etc.), and 2) a label
so the mind knows what to call it.
L. During centering, you should not use the word ‘don’t’.