Healthcare Training Institute - Quality Education since 1979


Section 11
DVD Track #11: Taking the Time to Communicate

Table of Contents | NCCAP/NCTRC CE Booklet | Administrator Post Test

The link below is to a section of a seminar lecture given by an instructor.
(Important note: Once the small video screen appears, if you click on this screen the small video screen will drop behind this screen. So to see the small video screen, drag this screen to the side.)

View Track 11 of DVD

Note-Taking Exercise

What mistake did the speaker make when implementing her One-to-One program?

QUESTION #11: What is the problem regarding changing the Activities program without talking to the administrator and other staff members first?