Healthcare Training Institute - Quality Education since 1979


Section 3
DVD Track #3: Explaining Program Changes to Domineering Residents

Table of Contents | NCCAP/NCTRC CE Booklet | Administrator Post Test

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View Track 3 of DVD

Note-Taking Exercise

Step I:

What two things should you carefully explain to a domineering resident when making a programming change?
1.

2.

Step II:
            Resident affected by schedule change:

            Description of personality characteristics:

QUESTION #3: What is the first step in dealing with a domineering resident?